By Rohit Talwar, Steve Wells, Alexandra Whittington, Maria Romero, and April Koury, from Fast Future Publishing.
Whilst the cataclysmic ‘our jobs will be taken by robots’ warnings may well be overstated in the short term, the pace of change will inevitably quicken – a number of job roles are already being transformed by AI technologies in the workplace. Ultimately, some jobs could be eliminated entirely while other new work roles will be created.
Whether eliminated or transformed, one reasonable take-away remains: AI is recalibrating the division of labour between humans and technology. In our new book ‘Beyond Genuine Stupidity – Ensuring AI Serves Humanity’ we identify a number of currently human job roles that could be transformed or eliminated completely by the use AI and robotics over the period from 2020 to 2030.
- Investment analysts, fund managers and traders – investment bots will have the capacity to analyse ever larger volumes of current and historic trading data, news, company updates, and market sector information in a fraction of a second to make investment decisions.
- Accountants – AI would enable real-time analysis of every transaction as it happens – thus reducing the potential for error and fraud and enabling a continuously updated set of accountants without human intervention. The ability to track and analyse every commercial and social interaction would create new opportunities for suitably skilled and reputable accountants who can leverage their trustworthiness and experience to become high-level business and financial advisors.
- Lawyers – a range of search, analysis, and contract drafting tasks are already being automated. The use of AI across sectors might challenge existing regulations and lead to a whole raft of new legal precedent work requiring expert input. However, the elimination of the potential for human error would decrease the number of legal disputes.
- Life coaches/therapists – Automation forecasts today are already causing anxiety and stress among perfectly healthy professionals. Addressing these issues in timely manner, promoting coping mechanisms, and highlighting the importance of mental well-being for society would be fundamental priorities for life coaches and therapists. A growing number might choose to become coaches and therapists with disappearance of their former job roles.
- Entrepreneurs / Leaders – Instead of looking for human partners and employees, entrepreneurs might increasingly scout for a combination of AI systems. One-person businesses could be more common as artificial general intelligence materializes – enabling the growth of fully automated Decentralised Autonomous Organisations (DAOs) which have literally no employees.
- Managers – a vast swathe of management roles could disappear as the workforce they supervise gets automated. For those that still have roles, the priority will shift from managing the present to creating the future, designing how work gets done with an in-depth appreciation of the limitations and advantages of AI and human workers alike.
- Research and development – from pharmaceuticals to new materials and electronic devices – AI software is increasingly being used to conduct more and more of the R&D value chain. The use of AI will enable researchers to do more trials faster and comparing real-time data with historic and predictive consumer profiles to better target the solutions. Tailoring products and services using AI might lead organically to the creation of new and better offerings.
- HR managers – Employee diversity might take on a new dimension when many business environments include a mix of AI, physical robots, holograms, “standard issue” humans and those with artificial augmentations of their brains and bodies. Different types of AI would have different jobs to fulfil alongside and – increasingly – in supervision of humans. Recognizing and nurturing the value of humanity in the workplace, helping people retain their worth and dignity and resolving human-machine disputes could become priority tasks for HR managers to address.
- Marketing researchers and strategists – The data shared by consumers would be automatically analysed by AI in real time. This feedback loop would create dynamic marketing campaigns able to optimize themselves based on each response. Offers would be tailored to the individual according to both the preference and the time of day when they are most likely to make a purchase.
Opportunities might also arise in areas such as personal trainers, care of the elderly, the performing arts, helping older workers learn about the new and disruptive technologies and possibly teachers / classroom facilitators if greater emphasis is placed on developing life skills in smaller-sized, face-to-face classes.
Ultimately, today’s business leaders acknowledge that the robots are coming; it is just that we don’t yet know where they may have their biggest impacts.
ABOUT THE AUTHORS
Rohit Talwar, Steve Wells, Alexandra Whittington, Maria Romero, and April Koury are from Fast Future which publishes books from future thinkers around the world exploring how developments such as AI, robotics and disruptive thinking could impact individuals, society and business and create new trillion-dollar sectors. Two new books from Fast Future are: ‘Beyond Genuine Stupidity – Ensuring AI Serves Humanity’, published on 27th Nov, and ‘The Future – Reinvented: Reimagining Life, Society, and Business’ available from 18th Dec. See: www.fastfuture.com